Merq POS — Last updated September 11, 2026
Merq POS ("Merq", "the app", "we", "us") is developed and operated by ProHubApps. This policy explains what information the app collects, how it's used, and who it's shared with. It applies to the Merq POS mobile and web app.
Merq POS is a point-of-sale app for small business owners. It has two kinds of users: store owners, who create an account and manage a store, and staff, who are added by an owner and sign in with a PIN inside that owner's store. This policy covers both.
Account information (store owners). When you create a store, we collect the email address and password you sign up with, and the store name you choose. Your password is handled entirely by our backend provider, Supabase, using industry-standard hashing — we never see or store your plain-text password.
Staff PINs. When an owner adds a staff member, that staff member's PIN is stored as a one-way cryptographic hash, not in plain text. PINs are used only to let staff sign in to their owner's store and are never shared outside the app.
Business data you enter. Products, inventory levels, categories, transactions, and sales records you create while using the app are stored so the app can function — this is the core data the POS system runs on.
Product photos. If you attach a photo to a product, the app requests access to your device's camera or photo library to let you pick or take that image. Photos are only used for the product listing you attach them to.
AI Assistant messages. If you use the in-app AI Assistant, the text you send and the business data needed to answer your question (e.g. sales figures, stock levels) are sent to our backend, which forwards them to a third-party AI provider to generate a reply. See "Third-party services" below.
Information stored only on your device. The app keeps a local cache of your AI Assistant conversation history and some app preferences on your device using standard local storage. This data is not something we collect on our servers unless you send it as part of an AI Assistant message.
Connection status. The app checks whether your device is online or offline so it can queue actions while offline and sync later. This check happens on-device and is not transmitted anywhere.
We do not sell your data, and we do not use your business data or account information for advertising.
Merq POS relies on the following third parties to operate:
We don't control these providers' own data practices; if you'd like details on how a specific provider handles data, we recommend checking that provider's own privacy policy.
We keep your account and business data for as long as your account is active. If you'd like your account and associated data deleted, contact us at the email below and we'll process the request.
Merq POS is a business tool and is not directed at children. We don't knowingly collect information from children under 13.
If this policy changes, we'll update the "Last updated" date at the top of this page. Continued use of the app after a change means you accept the updated policy.
ProHubApps
Email: merq@prohubapps.com